Question 1

What are the benefits of facials?

Accepted Answer

Regular facials support a healthy skin barrier, improve hydration and tone, calm inflammation and address concerns like acne, sensitivity or signs of ageing.

Question 2

Are facials safe for sensitive skin?

Accepted Answer

Yes — every treatment is bespoke and starts with a consultation. For reactive or compromised skin, the Probiotic Facial is particularly suitable.

Question 3

Can facials help with acne?

Accepted Answer

Yes. The Acne Facial and 12-week Acne Care Programme combine extractions, high frequency, phototherapy and probiotic skincare with homecare guidance.

Question 4

Can I get a facial if I'm pregnant?

Accepted Answer

Most treatments can be adapted safely for pregnancy. Please mention any pregnancy or recent changes when booking so the treatment can be tailored.

Question 5

Is LED phototherapy safe?

Accepted Answer

Yes — Dermalux uses clinically validated, narrowband wavelengths of light. It is non-invasive, non-thermal and safe across all skin types.

Question 6

How do I book an appointment?

Accepted Answer

Get in touch via email holly@skintherapybristol.com or call 07881 910307. Online booking is also available via the Ovatu booking page.

Question 7

What are your opening hours?

Accepted Answer

Monday to Thursday, 9am–3pm. Evening and late afternoon appointments are available on request.

Question 8

What is your cancellation policy?

Accepted Answer

24 hours' notice is required to reschedule an appointment. Payments are non-refundable but can be transferred to a future booking if rescheduled within the notice period.

Questions, answered.

Facials

LED Therapy (Dermalux Flex MD)

Infrared Therapy

Booking & Appointments

Questions, answered.

Facials

What are the benefits of facials?

Are facials safe for sensitive skin?

Can facials help with acne?

Can I get a facial if I'm pregnant?

What products do you use?

LED Therapy (Dermalux Flex MD)

What is Dermalux LED Phototherapy?

Are there any potential side effects associated with Dermalux LED Phototherapy?

Is Dermalux LED Phototherapy a safe treatment?

What sensations can be expected during the session?

How many sessions are typically required for optimal results?

How long do the results last?

Can I apply a sheet mask during the session?

Is it permissible to use topical skincare products during Dermalux LED Phototherapy?

Does Dermalux LED Phototherapy stimulate the production of Vitamin D?

Can Dermalux LED Phototherapy induce tanning of the skin?

Why is the near-infrared light invisible to the human eye?

Is near-infrared light effective when used alone?

Is there an age limit for Dermalux LED Phototherapy?

Can Dermalux LED Phototherapy be used on clients currently undergoing cancer treatment?

Is Dermalux LED Phototherapy safe for use on pregnant clients?

How does Dermalux LED Phototherapy compare to other light-based treatments?

What types of skin conditions can Dermalux LED Phototherapy treat?

Can Dermalux LED Phototherapy be combined with other skincare treatments?

What should I do to prepare my skin before a session?

Are there any post-treatment care instructions?

Can Dermalux LED Phototherapy be used on all skin tones?

What scientific evidence supports the effectiveness of Dermalux LED Phototherapy?

What is the difference between red, blue, and near-infrared light?

How long does a typical session last?

Are there any contraindications for Dermalux LED Phototherapy?

If a client is on medication that is not on the contraindicated list, how do I know if they can have LED Phototherapy?

Can LED Phototherapy be used if I am on topical or oral steroids?

Why might a client have blue/purple marks after using the Flex MD?

Why can't the Flex MD be placed directly on the body?

How is the recommended 25mm distance maintained?

Can LED Phototherapy worsen pigmentation?

Infrared Therapy

What is infrared?

What are the key benefits?

What is the difference between a traditional sauna and an infrared sauna?

How long is a session?

Booking & Appointments

How do I book an appointment?

What are your opening hours?

What is your cancellation policy?

Can I buy gift vouchers?